Patient Resources
Everything you need for your visit
Access your health record, review our privacy practices and find out how to reach a provider after hours.
Patient portal
The patient portal is provided by NextGen. Sign in to view your health information, request refills and message your care team. If this is your first visit, your clinic can send you an enrolment invitation — call 423-338-8995 to request one.
Forms and documents
HIPAA Notice of Privacy Practices
How we may use and disclose your protected health information, and your rights.
ORHC response to COVID-19
The COVID-19 response document published by ORHC.
Placeholder — needs review
The existing website does not publish downloadable new-patient registration, medical-records release or financial-assistance application forms. Send those PDFs and they will be listed here.
After-hours and on-call care
To reach an on-call provider outside business hours, call the phone number of your office location. On-call physicians serve established patients for after-hours continued care.
Billing and payment help
We accept most insurance plans, Medicare and TennCare, and offer a sliding-scale payment plan based on income. See billing and payments.